Email: info@ulundi.gov.za
Tel: +27(0) 35 874 5100
After Hours: 087 287 0300

DEPARTMENT OF COMMUNITY SERVICES

The Department of Community Services is one of the departments in the Municipality and is divided into 7 Functional Sections/Divisions which host service areas significant to day-to-day community living (carries the majority of essential service.)

The Divisions are:


FOLLOWING ARE THE POLICIES FOR THE DEPARTMENT OF COMMUNITY SERVICES WHICH ARE REVIEWED ANNUALLY AND ADOPTED BY COUNCIL



COMMUNITY SERVICES BY-LAWS



SECTOR PLANS

The Department has the following sector plans are required in terms of NEMA and NEM: Waste Act. These sector plans are reviewed annually and approved by Council:



SPORTS, ARTS AND CULTURE SECTION

This section is responsible for:

Provision and maintenance of sport facilities and amenities, i.e. sports fields, planning and presentation of sport specific activities and coaching clinics, running tournaments, presentation and development of recreational programmes and provision and maintenance of community Halls.


YOUTH

This section is responsible for:

For overseeing the municipality youth-related programs and policies.


SPECIAL PROGRAMMES

This section is responsible for:

The mandate of the Special Programmes Unit is to promote, facilitate, coordinate and monitor the realization of the rights of women, men, youth, children, senior citizens and people with disabilities. Psychological well-being of target groups and participation is of value. This is about the acknowledgement that every individual is different; whether in terms of age, gender or otherwise. A psychologically empowered society that upholds the rights of women, men, children, senior citizens, youth and people with disabilities towards an HIV/AIDS free society. To mainstream the rights and upliftment of women, men, children, senior citizens, youth and people with disabilities through advocacy, intersectoral collaboration, capacity development, monitoring and evaluation. Promote intersectoral collaboration through Operation Sukuma Sakhe, Promote, advocate and monitor women’s empowerment and gender equality, promote, advocate and monitor men’s rights and responsibilities., promote, advocate and monitor children’s rights and responsibilities, promote, advocate and monitor senior citizen’s rights and responsibilities, promote, advocate and monitor youth’s rights and responsibilities, promote, advocate and monitor the rights of people with disabilities and promote, advocate and monitor the rights of people living with HIV/AIDS.


PARKS, GARDENS AND CEMETRIES (ENVIRONMENTAL SERVICES)

This section is responsible for:

Development and maintenance of parks, road verges, traffic islands, recreational areas and other public open spaces. (grass cutting, tree planting etc), performing conservation services through invader plant control, presentation of Environmental education programmes at schools, rehabilitation of degraded areas and provision and maintenance of cemetery space which includes grave digging etc and perform burial related administration (reservation of graves, erection of tombstones, record keeping etc.)


LIBRARIES

Under Ulundi Municipality there are four libraries i.e. Ulundi library (Ward 12, Denny Dalton Modular library (Ward 23), KwaNondayane library (Ward 2 and Babanango library (Ward 16).

This section is responsible for:

The provision of adequate library facilities in the community in order to provide up to date information for recreational and educational purposes to ensure that the information needs of library users are fulfilled. The service is affiliated with the KwaZulu-Natal Provincial Library and Information Service which provides information resources, promotional items and grant funding.

Libraries are important cornerstones of a healthy community. Libraries give people the opportunity to find jobs, explore research, projects, gaming/fun, and experience new ideas, online tertiary applications, NSFAS applications, get lost in wonderful stories while at the same time providing a sense of a place for gathering.

Services Provided (Information resources-books, references, daily newspapers, popular magazines, audio visuals etc), Internet and computer facilities- free internet, one month training, CAOs applications, typing, school projects, CV;s, email etc), recreational and educational needs – magazines, e-books, holiday programmes, photocopying, study), group activities- for discussions, TV’s and games available for the community), library orientation- for schools-learners are guided on how to retrieve information, importance of reading and books), toys, gaming projects.


CLEANSING SECTION

This section is responsible for:

Cleaning the work spaces, including restrooms; emptying trash bins, cleaning windows, and dusting furniture, and performing other related duties to promote a tidy environment for all.


WASTE SECTION

This section is responsible for:

To ensure that municipal services are provided to all communities within the Ulundi Local Municipality in the most efficient, effective, affordable and sustainable manner.
To provide an efficient and effective waste service to all areas in Ulundi, to develop recycling centres accessible to communities to reduce waste to landfills, to promote continuous education and awareness programmes, to ensure on-going environmental compliance of the waste disposal facilities, to establish an Integrated Solid Waste Management System.


Key activities of waste Section (Street cleansing)- street cleansing of the CBD including the taxi rank, litter picking at suburbs and surrounding areas, waste removal, collection and removal of waste from households and businesses, issuing of black refuse bags to residents and clear bags for recyclable waste, attendance of queries from businesses, removal of garden refuse and builders’ rubble by means of a skip service.


Sanitation (Removal of animal carcasses)


Waste management at the Ulundi Municipality consists of the collection, transportation and disposal of refuse. Refuse is collected from residential premises, streets, public open spaces, commercial and industrial premises, hospital and clinic premises, government institutions, schools, community halls, sports grounds, parks and municipal premises by the Municipality in accordance with a weekly collection schedule. Two external service providers have been contracted by the Municipality to collect refuse on a daily basis from the Ulundi CBD and taxi rank and from Babanango Town and township twice a week respectively.


WASTE REMOVAL DAYS

Only approved bags may be used for refuse collection. The waste management service will only collect a maximum of 3 bags per standard bin per collection originating from any household. When bags are full, please close it securely and retain on your premises until collection day. On collection day, place all full bags on the sidewalk next to your gate. Please remember that the refuse removal services start at 7h30



Only ONE removal takes place per week:

Please take the following precautions:
a) Do not place hot ash in the bag-first allow it to cool off.
b) Do not place in the bag: Broken glass, tins with sharp edges or anything which may cause damage to the bag or which may cause injury to Council’s employees-please wrap such articles in a few sheets of newspaper before placing in the bag.
c) No liquid matter of any kind may be placed in the bag.
d) Only household, business and light garden refuse may be placed in the bag.
e) Tear carton boxes into strips before placing it in the bag.
f) Soil and stone may not be included with garden refuse.
g) All recyclable plastic, glass, cans and paper should be placed in recyclable bag to encourage separation at source.
h) Do not allow your dogs to become a nuisance to others.
i) Council’s bylaws will apply.

Please do not place any bags on the sidewalk other than on the day of removal. By doing so, a very bad impression will be created on visitors to our town and you may be liable to a fine.

RECYCLING

PAPERS – YOU CAN RECYCLE (Newspaper and magazines, leaflets, telephone directories, unusable books (remove leather and plastic covers) Cardboard boxes flattened corrugated cardboard, brown cardboard.
PLASTICS – YOU CAN RECYCLE (Cool drink plastic, plastic juice bottles, plastic milk cartons) Recycling/ buy-back centre is operational from Monday to Friday (08:00am – 16:00), Saturday (08:00 – 12:00) (For illegal dumping or waste related services please call our department on 035 874 5100)


COMMUNITY WORK PROGRAMME

CWP is a government program aimed at tackling poverty and unemployment. The program provides an employment safety net by giving participants a minimum number of regular days of work, typically two days a week which consist of eight days a month.
The Department of Cooperative Governance (DCoG) initiated the implementation of Community Work Program at Ulundi in the year of 2017 in order to empower communities, create job opportunities, and to eliminate poverty from families in need. The targeted number of participant is 550, and the ratio of the participants that should be led by one supervisor is 1/23. Ulundi currently have 24 Supervisors and 461 participants that are approved and working in 24 wards of Ulundi the recruitment was done at Local level.